Return And Exchange Processing Fee – Boogear

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Return And Exchange Processing Fee

$20.00

  • Ship date within 2-4 Business Days
  • Secure Checkout
  • Refund Guarantee

Description

Refunds:

Once we receive your item we will inspect it and notify you that we have received your returned item. We will also advise you as to the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the refund for 30 days depending on your credit card company’s policies and process.

There is a $20 USD repackaging and restocking fee applied to all returns.

Please note you will not be eligible for a return/exchange if you do not ship the product back within 30 days from the date of receipt.

FREQUENTLY ASKED QUESTIONS

What if I am in between sizes?

Generally, Pants - check your waist size against the size chart. We recommend you do not go below your waist size.

How to wash your waterproof products?

We all know that our waterproof products work hard to keep us dry and protected in the worst conditions. But like any of your outdoor gear, there comes a point when your waterproof pants need to be looked after in order to maintain its waterproof properties. Most recommend that you wash with cold to warm water on the delicate or hand wash cycle of your washing machine.

What if my order doesn't fit right?

Return them to us, no questions asked, and we will send you the size you want.

I need to change to my shipping address?

If you need to change your shipping address after an order has been placed, please contact us immediately at support@boogearoutdoor.com and note CHANGE OF ADDRESS in the subject line along with your order number. We will do everything we can to accommodate your request, however, most orders typically ship the same day so if you do not contact us quickly your order may have already been shipped.

Secure Checkout

Secure Checkout

We use industry leading security during our checkout process. You can be sure your information is protected.

Our Refund Guarantee

Our Refund Guarantee

If you're not totally happy with your pants, just email us within 30 days of receipt and we'll happily let you return them or exchange them.

FAST DELIVERY

FAST DELIVERY

Our goal is to deliver your order as quickly as possible. Most orders are processed and shipped within 2-4 business days.