Refund and Return Policy
Please Note ：Keep the original shipping box in a good shape in case you'd like to issue a return afterwards
If you are not completely satisfied with your purchase, we're here to help!
Defective items do not need to be returned and will be replaced. Please send a photo/video of the defect to email@example.com. We will review the photos and issue a replacement once we verify the defect.
You have 30 days to ship an item you would like to return/exchange from the day you received it.
To be eligible for a return/exchange, your item must be unused, in the original packaging with tags still attached.
International customers, please note that returns and exchanges will need to be sent back to our fulfillment warehouse in USA.
firstname.lastname@example.org, we need a review, but only one size change
Once we receive your item we will inspect it and notify you that we have received your returned item. We will also advise you as to the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the refund 15 of days depending on your credit card company’s policies and process.
You need to bear the shipping cost of returning the goods, send an email to email@example.com and we need to review
2.Time allowed for order cancellation
There is no charge for contacting us prior to shipment
3. Cancellation of order after delivery
Cancellation before shipment, free of charge
Cancellation after the shipment is sent is subject to a $20 fee (shipping + packaging costs)
Please note you will not be eligible for a return/exchange if you do not ship the product back within 30 days from date of receipt.
The customer is responsible for paying their own shipping costs for the return of any item. Shipping costs are non-refundable. If a refund is issued, the shipping costs for the purchase will be deducted from the amount of the refund.
Have a question or concern? We're happy to help! Please contact us at --firstname.lastname@example.org.