Due to covid-19,weather and holidays, international shipping may be delayed. If your order is delayed, please contact us by email support@boogearoutdoor.com, we will promptly verify the situation with the shipping company. Thank you for your understanding and support.

Order Processing Time

It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
Generally, orders are shipped within 24hours working days of order confirmation/payment. Orders made on the weekends might experience delay.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time

Country Estimated Delivery Time Shipping Cost Courier
USA 1-3 days  Free Shipping FedEx/Usps

Total Delivery Time = Processing Time + Shipping Time(depending on your location)


You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@boogearoutdoor.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

We don't charge sales tax.

Company Name: B-07, B-08, East Block of Zhejiang Elite E-commerce Industrial Park, No.678 Huaxi Road, Industrial Park, Qubin Street, Wucheng District, Jinhua City, Zhejiang Province, 321000, China.

Customer service hours: Monday to Saturday, 9AM-5PM (PST)


+86 18358922301